Outdoor Recreation Mediation & Arbitration in Colorado


Resolve Recreation Disputes with ADR

Construction | Insurance | Business & Commercial | Outdoor Recreation | Employment & Other Civil Matters

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Navigate Outdoor Recreation Challenges and Find Balanced Solutions

At Rocky Mountain ADR, we work with all parties involved in outdoor recreation disputes. Whether you're an adventure business owner, an operator, a participant, an equipment provider, or a designer or installer, these conflicts can impact operations, safety, and the outdoor community experience.

Our experienced mediator and arbitrator, Jennifer Arnett, Esq., brings nearly 25 years of litigation experience, many of them working on recreation industry matters from multiple perspectives. With experience in adventure recreation and legal matters, she provides neutral, thorough guidance to help resolve outdoor recreation disputes efficiently and fairly.

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ADR – A Better Alternative for Outdoor Recreation Disputes


Providing You With a Foundation for Resolution 

Mediation and arbitration offer a party-directed approach to resolving commercial and business disputes, leading to more flexible and mutually beneficial outcomes than traditional litigation.

  • ADR - Resolve recreation conflicts more quickly, allowing businesses to operate without prolonged uncertainty and participants to return to activities. 

    Litigation - Recreation cases typically extend across multiple seasons or years, disrupting business operations and potentially preventing participants from enjoying activities during the dispute.

  • ADR - Significantly reduces expenses by reducing or even eliminating costly court procedures, discovery, and expert reports.

    Litigation - Outdoor recreation cases often require expensive technical experts, equipment testing, site reconstructions, and multiple witnesses – all at significant cost.

  • ADR - Places decisions with parties themselves (mediation) or people who understand outdoor recreation practices, injuries, and the balance between adventure and safety (arbitration).

    Litigation - Places decisions with judges and juries who likely don’t understand the outdoor recreation industry and the impact of injuries on participants.

  • ADR - Protects sensitive business protocols, safety procedures, participant information, and incident details from public disclosure.

    Litigation - Creates public records of incidents that can damage business reputation, affect participant privacy, and misrepresent industry safety standards.

  • ADR - Allows creative solutions for outdoor activities, such as operational adjustments, access arrangements, and safety protocol modifications.


    Litigation - Follows rigid procedures that often can't address the unique aspects of outdoor recreation or accommodate seasonal business considerations.

  • ADR - Maintains vital connections between recreation providers, participants, and communities that sustain outdoor opportunities.


    Litigation - The adversarial process often permanently damages the trust essential to recreation businesses and can affect entire activity communities.

Liability Waivers

Addressing Waiver Enforceability and Scope

Liability waivers form the foundation of risk management in outdoor recreation, but questions often arise about their enforceability, scope, and application to specific incidents. These documents must balance participant education with legal protection while meeting Colorado's requirements.

Rocky Mountain ADR provides a neutral forum where recreation providers and participants can address waiver concerns effectively. Our mediation and arbitration processes help parties consider waiver language, circumstances of use, and incident specifics within Colorado's legal framework.

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  • A zipline operator and participant disagree about whether a waiver adequately disclosed specific risks that led to an injury. Through mediation, the parties review the waiver language, industry standards, and participant orientation procedures to resolve both safety concerns and the specific incident.

  • A rafting company faces questions about a waiver signed by parents for a minor participant who experienced injuries. Through arbitration, Rocky Mountain ADR reviews evidence and Colorado law, including parental signature requirements, Colorado law regarding minors' waivers, and specific incident details, and a fair ruling is issued.

Personal Injury Claims

Resolving Injuries While Balancing Inherent Risks

Personal injury disputes in outdoor recreation involve balancing a participant's right to reasonably safe experiences with the inherent risks of adventure activities. These incidents raise questions about proper instruction, equipment use, supervision, and the boundary between inherent risk and provider negligence.

Rocky Mountain ADR works with injured participants, recreation providers, and insurers to address these sensitive matters through structured communication. Our process allows for a thorough discussion of safety protocols, participant behavior, and incident specifics.

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  • A participant experiences injuries during a guided zipline tour and raises questions about harness fitting and pre-ride instructions. Mediation brings together the participant, zipline operator, and the operator’s insurer to review safety briefing procedures, staff training records, and equipment inspection protocols to develop a resolution addressing both participant concerns and operational considerations.

  • A dispute arose between a paddle board rental company and a customer following an incident involving personal injury during a rental outing. The arbitration process provided a structured, neutral forum to examine the incident's circumstances, allowing both parties to present relevant information and evidence.

Equipment Failure

Determining Responsibility and Addressing Safety Concerns

Equipment failure in outdoor recreation can range from minor malfunctions to catastrophic breakdowns, raising questions about product liability, maintenance procedures, user responsibility, and the adequacy of safety protocols.

Rocky Mountain ADR offers a neutral forum for addressing equipment failure disputes, bringing together recreation providers, equipment manufacturers, and participants to examine incident details, maintenance records, and product specifications. This fulsome approach helps determine responsibility and identify opportunities for improving safety measures.

Child climbing on a ropes course in a forest, wearing a helmet and safety harness, with green leaves in the background.
  • A climber experiences a fall due to a harness buckle failure, raising concerns about product quality and inspection procedures. Mediation brings together the climber, equipment manufacturer, and guiding service to review product design, manufacturing processes, and pre-climb safety checks to determine responsibility and identify potential areas for improvement.

  • A ski binding malfunction results in a skier sustaining an injury, leading to a dispute about proper maintenance and user responsibility. Through arbitration, Rocky Mountain ADR provides a neutral forum for the parties to present their perspectives and evidence regarding equipment maintenance records, skier experience level, and incident circumstances. This process helps facilitate a fair and impartial dispute resolution while promoting a better understanding of the factors involved in ski equipment safety.

Insurance Coverage

Navigating Recreation Insurance Complexities

Insurance coverage in outdoor recreation involves specialized policies with specific exclusions, conditions, and requirements. Disputes often arise regarding activity classification, risk disclosure, policy interpretation, and application of exclusions to adventure activities.

Rocky Mountain ADR addresses coverage questions through structured dialogue with recreation businesses, insurance carriers, and claimants. The process allows for a review of policy language, industry standards, and specific incident details to clarify coverage obligations.

Three skiers wearing helmets and goggles on a ski lift under a bright blue sky.
  • An outfitter and insurance carrier disagree about whether a specific activity falls within the policy's covered operations. Mediation helps the parties review policy definitions, activity descriptions, and underwriting information to develop a shared understanding of coverage parameters and resolve the specific claim.

  • A recreation facility with overlapping coverage from property, general liability, and specialized recreation policies faces questions about which policy should respond to an incident. An arbitrator receives testimony about and reviews policy language, coverage triggers, and other insurance provisions and makes a coverage determination.

Contract Disputes

Maintaining Business Relationships in Recreation

Contract disputes in outdoor recreation involve agreements between operators, vendors, landowners, and service providers. These disagreements can affect equipment supply, facility access, guide services, and other essential business relationships within the recreation community.

Rocky Mountain ADR helps recreation businesses and their partners address contract matters through collaborative processes. Our approach focuses on practical solutions that maintain essential business relationships while addressing specific contractual concerns.

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  • A resort and independent guide service have disagreements about the interpretation of exclusivity provisions and revenue sharing. Mediation helps the parties review contract terms, business expectations, and industry practices to develop modifications that allow both businesses to operate successfully.

  • An outdoor recreation provider and landowner disagree about maintenance obligations and liability allocation in their access agreement. Through arbitration, a neutral evaluates contract language, property conditions, and usage patterns to determine respective responsibilities within the existing agreement.

Jennifer Arnett, Esq.
Specialized Dispute Resolution for Outdoor Recreation

With nearly 25 years of litigation experience, I bring extensive legal expertise to the outdoor recreation industry. As an Association for Challenge Course Technology (ACCT) member, I've developed specialized insight into the unique legal challenges facing participants, contractors, insurance companies, adventure businesses, and recreation providers.

My expertise covers:

  • Liability waivers and risk management

  • Equipment failure claims

  • Personal injury disputes

  • Adventure course operations and safety protocols

Based in Colorado, I'm dedicated to supporting the state's vibrant outdoor recreation community. Whether navigating complex legal landscapes or exploring mountain trails, I'm committed to finding practical solutions that protect businesses and adventurers. Learn more…

Let's Talk.

Take the First Step Towards Resolution.

Experienced. Neutral.
Colorado-Focused.

At Rocky Mountain ADR, we bring nearly 25 years of experience representing all sides in complex disputes. Our founder's background as a Chief Litigation Officer and Wall Street attorney, combined with her deep understanding of Colorado industries, communities, and down-to-earth style, ensures a balanced and insightful approach to resolving your dispute.

Certifications, Associations & Memberships

Real Results in Alternative Dispute Resolution

A Balanced Approach to Outdoor Recreation Dispute Resolution

At Rocky Mountain ADR, we provide professional, neutral, and confidential mediation and arbitration services for outdoor recreation disputes throughout Colorado. We understand the balance between adventure and safety, the importance of access to outdoor spaces, and the relationships that sustain Colorado's recreation community. Whether you're addressing liability concerns, injury claims, or business disagreements, we offer a neutral forum for efficient resolution outside of traditional litigation.


“I am dedicated to helping you find pragmatic solutions that allow you to move forward with your business and life – efficiently, fairly, and with minimal disruption.” ~ Jennifer Arnett, Esq.